Ransomware: keep communicating calmly and clearly
In the event of a ransomware attack, your systems are locked and criminals demand a ransom. CrisisRadar helps you to inform staff, customers and partners quickly and clearly, without panic and without guesswork.
Wat er gebeurt
One morning, the systems stop working. Files have been encrypted and a message appears on the screens in which criminals are demanding a ransom. Staff cannot access their work and do not know what to tell customers. Customers and partners soon realise that something is wrong. They call, email and ask for an explanation. At the same time, it is not yet clear exactly what has happened or whether any data has been stolen. There is a need for a single, clear line of communication, so that nobody communicates the wrong information on their own initiative.
Van melding tot heldere communicatie
Quick overview
Summarise the current situation and who you need to inform in a single crisis overview.
One clear line
Provide staff, customers and partners with the same factual message.
Reporting in good time
Notify the supervisory authority and those affected in good time in the event of a potential data breach.
Wie samenwerkt in dit scenario
CrisisRadar brengt alle betrokken partijen op één lijn, met één gedeeld crisisbeeld.
- Staff know what they can and cannot say
- Customers and partners kept informed in a timely and honest manner
- No speculation, only confirmed facts made public
- Regulatory authority and stakeholders informed in good time
Goed voorbereid op dit scenario?
In een korte demo laten we zien hoe CrisisRadar u helpt — van voorbereiding tot de eerste minuut van de crisis.