AI in crisis management

AI that works alongside you in a crisis, while you stay in control

In a crisis, every minute counts. AI can speed up the research and writing work. With CrisisMaatje, the AI your organisation already uses works directly in CrisisRadar. You review and decide.

What is CrisisMaatje?

A connection between your AI and CrisisRadar

You may already use Claude, ChatGPT or Microsoft Copilot. CrisisMaatje connects that program to CrisisRadar, the platform in which your organisation prepares for and deals with crises. You ask for help in plain language. Your AI prepares it in CrisisRadar, so that your whole team works with the same information.

  • Start a crisis or exercise and set the reporting-deadline timers
  • Record facts and the timeline, with what is certain and what is not yet
  • Prepare playbooks and messages as drafts

A bit like an app on your phone that asks whether it may use your calendar. You give permission, and you can withdraw it again.

In the chat, someone asks to start a crisis. Below it, it says that CrisisRadar has created the crisis, recorded four facts and started the reporting-deadline timers.
How it works

From question to decision, in three steps

An example with a cyberattack at a fictional municipality. The CrisisRadar screens are real.

1. You ask in plain language

For example: "Cyberattack here, servers encrypted. Start a crisis in CrisisRadar and prepare the reporting obligations." Your AI creates the crisis, records the first facts and starts the reporting-deadline timers.

2. Your team sees it straight away

Everything is in one place in CrisisRadar: what you know for sure, what you do not know yet, and which reports are still due. Colleagues continue working in the same file, on a computer or on a phone.

3. You review and decide

Your AI writes a draft, for example a message for residents. You review it, adjust it and decide whether it goes out.

Someone holding a phone showing the running reporting-deadline timers in CrisisRadar: 23 hours and 18 minutes left for the early warning to the NCSC, and 2 days left for the notification to the Dutch Data Protection Authority.
Reporting obligations at a glance

Knowing how much time you have left

A reporting-deadline timer shows how much time you have left to report something, for example a data breach to the Dutch Data Protection Authority within 72 hours or an early warning to the NCSC within 24 hours. Your AI sets up the timers; your team sees them straight away, on the phone too.

  • One file for management, the CISO, the data protection officer and the spokesperson
  • What is still uncertain is also recorded as uncertain
In focus

CrisisMaatje in 44 seconds

From the first question to your own AI to a complete crisis file. With voice-over and subtitles.

Subtitles available in 27 languages
You stay in control

What your AI does, and what you do

CrisisMaatje makes suggestions. A human decides.

Your AI

  • Creates a crisis or exercise
  • Records facts, the timeline and reporting-deadline timers
  • Prepares playbooks and messages as drafts
  • Indicates what is still uncertain

You

  • Review, adjust and decide
  • Decide what goes out
  • Post messages on social media yourself
  • Set in your AI program what your AI may do without asking

Only an administrator or coordinator can post a message on the public status page. CrisisMaatje then first shows a preview and asks for confirmation. Tip: set your AI program to ask for permission first before it changes anything.

Working safely

Where your data is stored and who sees it

Clear arrangements, so that you can use AI responsibly.

Your file is stored in the Netherlands

Your crisis file in CrisisRadar is stored on servers in the Netherlands.

We do not train AI on your data

We do not use your crisis data to train AI.

Your AI provider can see it

Whatever your AI retrieves from CrisisRadar also appears in your conversation with that provider. That provider's terms apply there.

You control access

You switch the connection on and off yourself. An administrator can switch off CrisisMaatje for the entire organisation.

For executives and data protection officers

Introducing AI responsibly in your organisation

Many organisations have rules on the use of AI. That is why you should discuss CrisisMaatje with your data protection officer, your CISO or your AI coordinator. Sometimes a DPIA is required: an assessment of the privacy risks.

Under the European AI Act, you sometimes have to disclose that a text for the public was created with AI. This is not required if a human has reviewed the text and is responsible for it. With CrisisMaatje, your AI creates a draft and a human decides. Ask your legal adviser what applies to your organisation.

  • Use your organisation's business AI account, not a personal account
  • Have your AI ask for permission first before it changes anything
  • Practise first with a practice crisis, without real personal data
  • Always review what your AI produces: AI can make mistakes
In the chat, CrisisRadar asks for permission to publish the message on the status page, with the buttons Deny and Allow.
Examples

What can you ask?

Before, during and after a crisis. Feel free to start with a practice crisis.

Before a crisis

"Create a playbook for an outage of our IT systems. Include who does what."

In CrisisRadar: a draft playbook, ready for review.

During a crisis

"Do we have to report this? To whom, and how much time do we have left?"

In CrisisRadar: reporting-deadline timers that show how much time you have left.

After a crisis

"List the lessons learned from this crisis: what went well and what could be improved?"

In CrisisRadar: strengths and areas for improvement in the evaluation.

CrisisRadar and CrisisMaatje currently work in Dutch. English and Slovak will follow.

Questions

Frequently asked questions about AI and CrisisMaatje

What does CrisisMaatje cost?

The connection is free, as is a CrisisRadar account. Some AI programs do require a paid subscription, such as ChatGPT. You pay those costs to that provider. If you want to work with your whole team in the full CrisisRadar platform, you choose a plan after a 30-day trial.

Which AI programs work with it?

You connect Claude yourself, even with a free account. You connect ChatGPT yourself with a paid subscription. Microsoft Copilot at work is connected by your IT department via Copilot Studio. Developer tools such as Claude Code, VS Code and Cursor, and your own AI model, can also connect.

Can the AI publish anything on its own?

A draft is not yet public. Only an administrator or coordinator can post a message on the status page. CrisisMaatje then first shows a preview and asks for confirmation. You always post messages on social media yourself.

What data does our AI provider see?

Whatever your AI retrieves from CrisisRadar ends up in your conversation. That conversation is stored with your AI provider, such as Anthropic, OpenAI or Microsoft. That provider's terms apply there. So do not share information that does not belong in an AI conversation.

Is our data used to train AI?

We do not use your crisis data to train AI. What your AI provider does with your conversations depends on your subscription and settings. Check this with your provider or ask your IT department.

How do we switch off the connection?

In your AI program. In Claude, you remove CrisisMaatje under Customize, Connectors. In ChatGPT, you remove the app in the settings. An administrator can also switch off CrisisMaatje for the entire organisation in CrisisRadar.

See how CrisisMaatje fits into your crisis organisation?

In a short demo, we show how your AI and CrisisRadar work together, from preparation to aftercare.