What is crisis communication?
The basics: what crisis communication is, why it matters and how to get started.
How do you draft a crisis statement?
A clear crisis statement in six steps, with a handy example.
Drawing up a crisis communication plan
What should a crisis communication plan include, and how do you draw one up?
The core message & the CRASSU method
Create a strong, consistent core message in every crisis.
What is the GRIP structure?
GRIP 1 to 5 in plain language, and what this means for your communication.
Setting up a crisis team
Which roles you need and how to get the crisis team to work together.
Alerting the public in the event of a disaster
NL-Alerts, sirens and your own channels: when should you use which?
Spokesperson duties during a crisis
Practical tips for the spokesperson: tone, timing and the press.
Countering disinformation
How to stay one step ahead of rumours and fake news during a crisis.
Organising a crisis drill
From scenario to evaluation: how to conduct an effective drill.
From theory to practice
CrisisRadar This helps you put all this into practice during a real crisis. We’d be happy to show you how.