A cyber attack on a local authority: communicating quickly and carefully
A ransomware attack brings municipal systems to a standstill and puts citizens’ data at risk. CrisisRadar helps local authorities to communicate clearly with citizens, regulators and partners immediately upon detection.
Wat er gebeurt
A ransomware attack brings all municipal systems to a standstill. The civil affairs desk is closed, the website is down, and 80,000 residents are unable to apply for documents. At the same time, it transpires that personal data has been stolen. Within an hour, residents, businesses, the NCSC and the data protection authority must be informed about the data breach and the recovery process. The Dutch Data Protection Authority (AVG) sets strict deadlines: a report must be submitted to the regulator within 72 hours and, in the event of a high risk, a notification must be sent to citizens within 24 hours. Delays lead to fines and a loss of trust.
Van melding tot heldere communicatie
Impact in pictures
See immediately which systems and which data have been affected, and which services are offline.
AVG on time
Ensure that statutory deadlines are met and prepare the necessary notifications for the regulator and members of the public.
One clear line
Communicate simultaneously and consistently with members of the public, businesses, the NCSC and the press.
Wie samenwerkt in dit scenario
CrisisRadar brengt alle betrokken partijen op één lijn, met één gedeeld crisisbeeld.
- Statutory notifications within the GDPR deadlines
- Citizens informed in a timely and clear manner
- Technical and legal details in line with each other
- Maintaining trust through transparency
Goed voorbereid op dit scenario?
In een korte demo laten we zien hoe CrisisRadar u helpt — van voorbereiding tot de eerste minuut van de crisis.