IT outages in the healthcare sector: systems down, care continues
If the patient records, alarm and medication systems fail, care provision comes under pressure. CrisisRadar helps healthcare organisations to quickly inform staff, families and partners and ensure that care continues.
Wat er gebeurt
An IT failure or a power cut causes key systems in the healthcare facility to fail. The electronic patient record (EPR) is inaccessible, the alarm system is no longer working and the medication system has also crashed. Staff have to fall back on emergency procedures and work on paper. Meanwhile, care for residents and patients must continue as normal. Staff need clear instructions quickly about what is and isn’t working. Families want to know whether their loved ones are safe. Managers, the IT department and any care partners must all have the same, up-to-date picture of the situation in order to make the right decisions.
Van melding tot heldere communicatie
Overview of absences
Keep track of which systems are down and which emergency procedures apply in a single crisis overview.
Get information quickly
Reach staff directly with instructions, even if the usual systems are down.
Monitoring continuity
Coordinate with IT and partners and keep family members informed, so that care can continue safely.
Wie samenwerkt in dit scenario
CrisisRadar brengt alle betrokken partijen op één lijn, met één gedeeld crisisbeeld.
- Provide staff with clear emergency instructions as quickly as possible
- Family informed without causing unnecessary concern
- Close links with IT and healthcare partners
- Better safeguards for continuity of care
Goed voorbereid op dit scenario?
In een korte demo laten we zien hoe CrisisRadar u helpt — van voorbereiding tot de eerste minuut van de crisis.