Real-life scenario · A client has gone missing

A client has gone missing: search quickly, communicate carefully

If a client with dementia or a tendency to wander goes missing, every minute counts. CrisisRadar helps care organisations to quickly coordinate the search, inform family members and work together with the police and the local community.

Care homes & care for the elderly Mental Health Care Care for people with disabilities
Het scenario

Wat er gebeurt

A resident with dementia is found to be missing from the ward. Due to their tendency to wander, the resident may have travelled a long way and could find themselves in an unsafe situation. Staff immediately launch a search in and around the building. If the resident is not found quickly, the police are called in and assistance from the local community may be required. The family must be informed carefully and respectfully. Everyone taking part in the search needs the same, accurate information: a detailed description, the last known location and a clear point of contact.

Hoe CrisisRadar helpt

Van melding tot heldere communicatie

Coordinate the search

Keep track of the search operation, the last known location and the resources deployed in a single crisis overview.

Request rapid deployment

Reach out to staff and the relevant parties straight away, so that the search can begin immediately.

In collaboration with the police

Provide the police and the local community with a clear picture of the situation, and keep the family informed carefully and respectfully.

Betrokken organisaties

Wie samenwerkt in dit scenario

CrisisRadar brengt alle betrokken partijen op één lijn, met één gedeeld crisisbeeld.

Healthcare organisation
Police
Local area & volunteers
Family & contacts
Wat het oplevert
  • Search operation coordinated quickly and efficiently
  • Everyone searches using the same, accurate information
  • Close links with the police and the local community
  • The family were informed carefully and with respect

Goed voorbereid op dit scenario?

In een korte demo laten we zien hoe CrisisRadar u helpt — van voorbereiding tot de eerste minuut van de crisis.