A client has gone missing: search quickly, communicate carefully
If a client with dementia or a tendency to wander goes missing, every minute counts. CrisisRadar helps care organisations to quickly coordinate the search, inform family members and work together with the police and the local community.
What happens
A resident with dementia is found to be missing from the ward. Due to their tendency to wander, the resident may have travelled a long way and could find themselves in an unsafe situation. Staff immediately launch a search in and around the building. If the resident is not found quickly, the police are called in and assistance from the local community may be required. The family must be informed carefully and respectfully. Everyone taking part in the search needs the same, accurate information: a detailed description, the last known location and a clear point of contact.
From alert to clear communication
Coordinate the search
Keep track of the search operation, the last known location and the resources deployed in a single crisis overview.
Request rapid deployment
Reach out to staff and the relevant parties straight away, so that the search can begin immediately.
In collaboration with the police
Provide the police and the local community with a clear picture of the situation, and keep the family informed carefully and respectfully.
Who collaborates in this scenario
CrisisRadar brings all the parties involved into line, with a single shared situational picture.
- Search operation coordinated quickly and efficiently
- Everyone searches using the same, accurate information
- Close links with the police and the local community
- The family were informed carefully and with respect
Well prepared for this scenario?
In a short demo we show you how CrisisRadar helps, from preparation to the first minute of the crisis.