Train accident: keeping passengers and families informed promptly
In the event of a serious train accident, there is a great deal of uncertainty and little clarity. CrisisRadar helps transport operators, ProRail and safety regions to provide passengers, families and the press with information quickly and clearly.
What happens
A train collides on a section of track and derails. There are injuries and the line is immediately closed. Emergency services arrive at the scene and the section of track is out of service for the time being. Passengers on and around the train want to know what is happening and how they can continue their journey. Families are seeking reassurance about their loved ones. At the same time, pressure from the press and social media is mounting rapidly. A single, clear source of information is needed.
From alert to clear communication
At-a-glance overview
Track reports, location and news about the accident in a single crisis overview.
Get information quickly
Inform passengers and the local community about the situation and the closed line within seconds.
One clear message
Communicate consistently with travellers, families, the press and partners all at the same time.
Who collaborates in this scenario
CrisisRadar brings all the parties involved into line, with a single shared situational picture.
- Travellers are kept informed of the situation promptly
- Families supported with clear, reliable information
- Clear communication regarding the closed railway line
- The press and partners have access to the same information
Well prepared for this scenario?
In a short demo we show you how CrisisRadar helps, from preparation to the first minute of the crisis.