Real-life scenario · Drinking water contamination

Boil-water advice in the event of drinking water contamination: providing information quickly and clearly

In the event of drinking water contamination, everyone needs to know straight away that the water must be boiled. CrisisRadar helps water companies, local authorities and the National Institute for Public Health and the Environment (GGD) to communicate a boil-water advisory clearly and widely.

Water supply companies Local authorities GGD
Het scenario

Wat er gebeurt

An inspection has revealed that the drinking water in part of the network area is contaminated with bacteria. Residents must not drink the water straight away. It must be boiled first. Many people are not yet aware of this and are simply using the water as normal. The water company must issue a boil-water notice as soon as possible and explain exactly what residents need to do. Particular care must be taken to reach vulnerable groups, care homes and the hospitality sector. The local council and the ‘GGD’ (Water Safety Network) want to convey the same message, so that there is no confusion about what is safe.

Hoe CrisisRadar helpt

Van melding tot heldere communicatie

At-a-glance overview

Track the affected area, reports and measurement results in a single crisis overview.

Quick cooking tips

Send clear cooking advice to residents via all channels in a matter of seconds.

Reach out to vulnerable groups

Provide targeted and timely information to the healthcare sector, the hospitality industry and vulnerable residents.

Betrokken organisaties

Wie samenwerkt in dit scenario

CrisisRadar brengt alle betrokken partijen op één lijn, met één gedeeld crisisbeeld.

Water supply company
Municipality
GGD
Healthcare organisations
Wat het oplevert
  • Residents are kept informed quickly and clearly about the cooking advice
  • Targeted support for vulnerable groups
  • Less confusion thanks to a single, clear message
  • Water company, local authority and GGD all use the same information

Goed voorbereid op dit scenario?

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