Maritime incident: promptly informing those involved, logistics providers and local residents
A serious maritime incident in a port or on a waterway has far-reaching consequences. CrisisRadar helps ports, Rijkswaterstaat and safety regions to provide quick and clear information to those affected, logistics partners and local residents.
What happens
A collision occurs on a busy waterway. There may be a leak and the waterway becomes blocked. Vessels cannot pass through, traffic comes to a standstill and there is a risk to people and the environment.
Many parties want to know immediately what is happening: the crew and those involved, transport and logistics companies, local residents and the press. It must be made clear quickly which waterway is closed, how long the closure will last and what people should do. A single, clear message prevents confusion and miscommunication.
From alert to clear communication
At-a-glance overview
Follow the incident, the blockade and the news in a single crisis overview.
Alert quickly
Send updates on the waterway and safety instructions via all channels in a matter of seconds.
One clear message
Communicate consistently with all stakeholders, the logistics team, local residents and the press at the same time.
See it in practice
A brief walkthrough of a nautical emergency in CrisisRadar: from the situational picture and the facts to the response plans, business continuity and communication with shipping.
How this scenario looks in CrisisRadar
Real screens from a nautical emergency in CrisisRadar: from situational assessment and salvage to communication with shipping and local residents.
One situational picture for the entire team
Title, status, phase and the key message in a single overview. The harbour master, VTS, the nautical service and communications work with the same information.
Recording and weighing the facts
Confirmed and uncertain facts with their source: the position of the ship, the blockage of the fairway and the risk of a bunker oil leak.
Roles, permissions and external parties
Your own nautical crisis team plus external partners such as the salvage company and the Kustwacht, with secure, temporary access.
Response plan by phase
The nautical emergency response plan by phase: from closing the fairway and the salvage to reopening and environmental monitoring.
One message to all audiences
A key message, a message to waiting ships and logistics partners and an update for local residents, ready to share.
Public status page
Those involved and shipping follow the status of the fairway and the expected reopening on your own, recognisable page.
Ready for the reporting obligations on the water
Seaports are an essential entity under the Cybersecurity Act (NIS2). In the event of a nautical emergency, reporting obligations apply to the ILT and the Kustwacht. CrisisRadar helps you make the right report on time.
ILT and the Onderzoeksraad
You report a shipping accident to the ILT (failure to report is a criminal offence); serious accidents are investigated by the Onderzoeksraad. Dangerous goods in accordance with IMDG/ADN.
Pollution (MARPOL)
In the event of a threat of pollution, you alert the Kustwacht; record measurements and the response.
Cybersecurity Act (NIS2)
As an essential entity, you report a cyber incident to the NCSC: early warning within 24 hours, notification within 72 hours, final report within 1 month.
Critical Entities Resilience Act (CER)
Since 15 August 2026: alongside cyber, also the physical and all-hazards resilience of critical entities (sabotage, natural disasters, outages). Carry out a risk assessment, take resilience measures and report a significant disruption of the service within 24 hours to the competent authority.
Who collaborates in this scenario
CrisisRadar brings all the parties involved into line, with a single shared situational picture.
- Those affected and the crew were informed promptly
- Logistics partners informed in good time
- Local residents have been clearly warned
- The press and partners have access to the same information
Well prepared for this scenario?
In a short demo we show you how CrisisRadar helps, from preparation to the first minute of the crisis.