A crowd incident at a sporting event: acting swiftly and reassuring families
In the event of a mass casualty incident, large numbers of people fall ill within a short space of time. CrisisRadar helps GGD, the ambulance service and local authorities to coordinate the response, inform families quickly and communicate clearly whilst the cause is still being investigated.
What happens
Shortly after a match, dozens of supporters begin to feel unwell: they are nauseous, dizzy and have a fever. The cause is still unknown and could range from food poisoning to heatstroke. The ambulance services are quickly overwhelmed. Families are worried and are seeking information about their loved ones. The media are asking questions and rumours are spreading rapidly. Within a few hours, the victims must be distributed amongst hospitals, families must be informed, and communication must remain clear and unambiguous.
From alert to clear communication
Rapid triage
Assess the condition of the casualties and allocate them to ambulances and hospitals as appropriate.
Family information
Set up a helpline and provide families with timely, accurate updates about their loved ones.
One clear message
Communicate the facts to the press and the public, and keep speculation and rumours in check.
Who collaborates in this scenario
CrisisRadar brings all the parties involved into line, with a single shared situational picture.
- Faster triage and better distribution of casualties
- Families were informed in good time and in detail
- Fewer rumours thanks to clear communication
- Emergency services and the local council are well coordinated
Well prepared for this scenario?
In a short demo we show you how CrisisRadar helps, from preparation to the first minute of the crisis.