A crowd incident at a sporting event: acting swiftly and reassuring families
In the event of a mass casualty incident, large numbers of people fall ill within a short space of time. CrisisRadar helps GGD, the ambulance service and local authorities to coordinate the response, inform families quickly and communicate clearly whilst the cause is still being investigated.
Wat er gebeurt
Shortly after a match, dozens of supporters begin to feel unwell: they are nauseous, dizzy and have a fever. The cause is still unknown and could range from food poisoning to heatstroke. The ambulance services are quickly overwhelmed. Families are worried and are seeking information about their loved ones. The media are asking questions and rumours are spreading rapidly. Within a few hours, the victims must be distributed amongst hospitals, families must be informed, and communication must remain clear and unambiguous.
Van melding tot heldere communicatie
Rapid triage
Assess the condition of the casualties and allocate them to ambulances and hospitals as appropriate.
Family information
Set up a helpline and provide families with timely, accurate updates about their loved ones.
One clear message
Communicate the facts to the press and the public, and keep speculation and rumours in check.
Wie samenwerkt in dit scenario
CrisisRadar brengt alle betrokken partijen op één lijn, met één gedeeld crisisbeeld.
- Faster triage and better distribution of casualties
- Families were informed in good time and in detail
- Fewer rumours thanks to clear communication
- Emergency services and the local council are well coordinated
Goed voorbereid op dit scenario?
In een korte demo laten we zien hoe CrisisRadar u helpt — van voorbereiding tot de eerste minuut van de crisis.