Real-life situation · Concerns about childcare

Unrest at an asylum centre: providing factual information and de-escalating the situation

Unrest can arise around an asylum seekers’ centre, fuelled by rumours and misinformation. CrisisRadar helps local authorities, security regions and the COA to provide residents with accurate information, de-escalate the situation and counter false reports.

Local authorities Safety regions COA
The scenario

What happens

A new reception centre for asylum seekers is to be set up in a local authority area. This is causing unease amongst some of the residents living near the site. Incorrect information is appearing on social media, and tensions are rising. Some posts are calling on people to gather around the reception centre. The local authority wants to prevent the situation from escalating. Residents need clear, factual information about what is happening and where they can go with any questions. At the same time, it is important to respond quickly to false reports and to maintain a consistent approach in collaboration with the COA, the police and the security region.

How CrisisRadar helps

From alert to clear communication

Follow posts

See at a glance what’s happening on social media and in the news regarding emergency accommodation.

Providing factual information

Provide residents with clear, accurate information as quickly as possible and refute false reports.

De-escalating together

Work together with the local council, the COA, the police and the security region to maintain a calm, consistent approach.

Organisations involved

Who collaborates in this scenario

CrisisRadar brings all the parties involved into line, with a single shared situational picture.

Municipality
Safety Region
COA
Police
What it delivers
  • Residents were informed accurately and in good time
  • Incorrect reports quickly refuted
  • Less stress through calm, clear communication
  • The local authority, the COA and partners all have access to the same information

Well prepared for this scenario?

In a short demo we show you how CrisisRadar helps, from preparation to the first minute of the crisis.