Real-life situation · Social unrest

Unrest and riots: restoring calm and countering rumours

When unrest or riots break out in a neighbourhood, rumours spread quickly. CrisisRadar helps local authorities to keep residents informed in good time, to counter misinformation and to help de-escalate the situation.

Local authorities Safety regions Police
The scenario

What happens

Tension is mounting in a neighbourhood. An incident has sparked unrest, and groups of people are gathering in the streets. The following evening, riots break out, with vandalism and clashes. Residents feel unsafe and do not know what is going on. Meanwhile, rumours are circulating online, further fuelling the situation. Some of them are untrue, but are being shared widely. The local council must quickly provide a clear explanation, reassure residents and show what is being done to restore calm.

How CrisisRadar helps

From alert to clear communication

An overview of the situation

Keep track of reports, social media and news about the neighbourhood in a single crisis dashboard.

Refuting rumours

Identify disinformation at an early stage and correct it with accurate, clear facts.

Reassuring residents

Send a single, clear message to residents, the press and partners all at once.

Organisations involved

Who collaborates in this scenario

CrisisRadar brings all the parties involved into line, with a single shared situational picture.

Municipality
Safety Region
Police
Communications Team
What it delivers
  • Residents informed in good time and accurately
  • Rumours and misinformation quickly refuted
  • Less anxiety thanks to calm, clear communication
  • The press and partners have access to the same information

Well prepared for this scenario?

In a short demo we show you how CrisisRadar helps, from preparation to the first minute of the crisis.