Real-life scenario · Incident during leisure activities

Incident at an amusement park or on a campsite: managing visitors and keeping families informed

An accident or emergency involving large numbers of visitors requires swift, clear and multilingual communication. CrisisRadar helps leisure organisations, local authorities and emergency services to direct visitors and to provide families with appropriate support and information.

Leisure companies Local authorities Safety regions
The scenario

What happens

An accident or emergency occurs in a busy theme park or at a large campsite. At that moment, there are thousands of visitors present, often from abroad as well. People start to panic and do not know where to go or where to find assistance. Visitors need to be directed in the right direction quickly, and families want to know whether their loved ones are safe. As many visitors are from abroad, the information must be clear and available in several languages. A single, clear message prevents panic and keeps everyone informed.

How CrisisRadar helps

From alert to clear communication

At-a-glance overview

Keep track of the incident, the situation on the ground and the latest news in a single crisis overview.

Direct visitors quickly

Send multilingual instructions on evacuation and safe routes in seconds.

One clear message

Communicate consistently with visitors, families, the press and partners all at the same time.

Organisations involved

Who collaborates in this scenario

CrisisRadar brings all the parties involved into line, with a single shared situational picture.

Leisure company
Municipality
Safety Region
Emergency services
What it delivers
  • Visitors are directed to reception quickly and in multiple languages
  • Families informed clearly and in good time
  • Less panic thanks to clear instructions
  • The press and partners have access to the same information

Well prepared for this scenario?

In a short demo we show you how CrisisRadar helps, from preparation to the first minute of the crisis.