Outbreak in a care home: providing information quickly and carefully
An infectious disease spreads rapidly amongst vulnerable residents. CrisisRadar helps care homes and the Dutch Association of Care Homes (GGD) to keep residents, families and staff informed in a timely manner and through a single, clear message.
Wat er gebeurt
In one ward of the care home, several residents fall ill within a short space of time. The doctor suspects an outbreak of norovirus or flu. To stop the spread, the ward must be isolated and amended rules apply to visitors and staff. Relatives want to know how their loved ones are doing and whether they are still allowed to visit. Staff need clear instructions on hygiene and work rota. The ‘GGD’ wants to be kept informed quickly and to help devise measures. Everyone needs the same, reliable information at the same time.
Van melding tot heldere communicatie
The outbreak in pictures
Keep track of the progress of the outbreak and the measures taken in a single crisis dashboard.
Get information quickly
Reach out directly to families, residents and staff with clear instructions and the visiting arrangements.
One clear message
Align with the GGD and communicate consistently, without confusion or conflicting messages.
Wie samenwerkt in dit scenario
CrisisRadar brengt alle betrokken partijen op één lijn, met één gedeeld crisisbeeld.
- Family and staff were informed quickly and clearly
- A single, clear set of visiting arrangements across all channels
- Close communication with the GGD regarding measures
- Less anxiety thanks to timely, reliable information
Goed voorbereid op dit scenario?
In een korte demo laten we zien hoe CrisisRadar u helpt — van voorbereiding tot de eerste minuut van de crisis.