Outbreak in a care home: providing information quickly and carefully
An infectious disease spreads rapidly amongst vulnerable residents. CrisisRadar helps care homes and the Dutch Association of Care Homes (GGD) to keep residents, families and staff informed in a timely manner and through a single, clear message.
What happens
In one ward of the care home, several residents fall ill within a short space of time. The doctor suspects an outbreak of norovirus or flu. To stop the spread, the ward must be isolated and amended rules apply to visitors and staff. Relatives want to know how their loved ones are doing and whether they are still allowed to visit. Staff need clear instructions on hygiene and work rota. The ‘GGD’ wants to be kept informed quickly and to help devise measures. Everyone needs the same, reliable information at the same time.
From alert to clear communication
The outbreak in pictures
Keep track of the progress of the outbreak and the measures taken in a single crisis dashboard.
Get information quickly
Reach out directly to families, residents and staff with clear instructions and the visiting arrangements.
One clear message
Align with the GGD and communicate consistently, without confusion or conflicting messages.
Who collaborates in this scenario
CrisisRadar brings all the parties involved into line, with a single shared situational picture.
- Family and staff were informed quickly and clearly
- A single, clear set of visiting arrangements across all channels
- Close communication with the GGD regarding measures
- Less anxiety thanks to timely, reliable information
Well prepared for this scenario?
In a short demo we show you how CrisisRadar helps, from preparation to the first minute of the crisis.