Gas disruption: warmth and clarity in the event of a supply failure
A fault in the gas mains has left households without heating. CrisisRadar helps network operators and local authorities to prioritise vulnerable groups and communicate emergency assistance clearly.
What happens
Water in the gas pipes has cut off the supply to hundreds of households for days on end. In this winter weather, there is no heating. Schools have had to close, elderly people are stuck in cold homes, and families with babies need warmth. The local council is activating emergency aid and distributing electric heaters. The pipes must be flushed clean before repairs can be carried out. Residents, schools and care homes need to know within a short space of time where to turn, which groups will be given priority and when the gas supply will be restored.
From alert to clear communication
Vulnerable groups first
Give priority to the elderly, the sick and families with babies when it comes to heating and shelter.
Informing schools in good time
Coordinate school closures and alternative venues, and inform parents immediately.
Clear on recovery
Communicate recovery times, heater distribution and reception centres via all channels.
Who collaborates in this scenario
CrisisRadar brings all the parties involved into line, with a single shared situational picture.
- Providing vulnerable groups with heating quickly
- School closures and childcare arrangements were communicated in good time
- Residents have been clearly informed about stoves and repairs
- Network operator, local authority and schools on the same page
Well prepared for this scenario?
In a short demo we show you how CrisisRadar helps, from preparation to the first minute of the crisis.