Real-life scenario · Fire in a care home

Fire in a care home: evacuating safely and reassuring families

In the event of a fire, a care home must safely evacuate vulnerable, less mobile residents. ‘CrisisRadar’ helps to ensure a swift evacuation, keep families informed and organise appropriate care arrangements.

Care homes & care for the elderly Safety regions
The scenario

What happens

A fire breaks out in a care home. Some of the residents have difficulty walking or are bedridden, and evacuation requires extra staff, time and care. The fire service and the regional emergency services arrive on the scene and work together with the staff to ensure a safe evacuation. Residents are taken to a safe place or another location. Family members see the news and want to know whether their loved one is safe and where they are being taken. Staff, emergency services and reception centres must all have access to the same information at the same time to maintain calm and keep track of the situation.

How CrisisRadar helps

From alert to clear communication

At-a-glance overview

Keep track of the evacuation, the emergency services and the reception centres in a single crisis overview.

Raise the alarm quickly

Alert staff immediately and contact family members with clear instructions on the evacuation.

Arranging childcare

Make it clear where residents are being accommodated, so that their families know where to go.

Organisations involved

Who collaborates in this scenario

CrisisRadar brings all the parties involved into line, with a single shared situational picture.

Nursing home
Safety Region
Fire service & emergency services
Family & contacts
What it delivers
  • Staff and emergency services working in unison during the evacuation
  • Families are quickly informed about safety and care arrangements
  • Clear communication about the reception centre
  • Less anxiety thanks to clear, reliable information

Well prepared for this scenario?

In a short demo we show you how CrisisRadar helps, from preparation to the first minute of the crisis.